The hotel is very large, so there are golf shuttle buses to various points. Food is ok (all inclusive hotels are not too high expectations).
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It is very convenient to play half a return to the seaside restaurant for a free meal and then enter the park. The hotel has its own private access to the X'Caret Park next door (there is a private artificial canal in the lobby, which is accessible by boat). The butler service is invincible, but the restaurant service is average. Great hotel, beyond expectations, the entire hotel is a tropical small forest park, very beautiful. This will help you familiarize yourself with th Discover the cenote and the flamingo area. Grab a latte (with amaretto lol) from the lobby bar and head out. Bring your snorkel gear and water shoes! We also enjoyed a round of putput golf at the activities center! Insider tip: take an early morning walk before it gets hot out. The burlesque show is fabulous and should not be missed! We also enjoyed ****** night! Be prepared to make new friends here on a nightly basis! It’s so much fun! Make sure to check out Las Rocas, the salt water pool.
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The chic show is running on a smaller scale and is in the terrace bar, full moon. The evening entertainment here is the BEST that we’ve encountered since Covid restrictions affected the resorts. We like sitting in the special booth there! We tried Sumptuori (hibachi) this trip and enjoyed it as well. My husband even started making up breakfast sandwiches for himself lol and they made them for him every day! Martha and Wendy made breakfasts exceptional! They even brought us a sweet goodbye dessert plate :) Ivonne is an amazing hostess and has become someone that we feel is our friend and we look forward to seeing her again soon! Our favorite dinner spots are Tentazione and La Boheme. He works very hard keeping all the trs guests happy! Alfredo at La Terraza (the “quiet” pool) made us some special custom drinks that were amazing! We ate breakfast every day at Helios (capricho wasn’t open) and often times lunch as well. David, Jonathan and Mayra made sure our cups were never empty :) Daniel at La Jarra (trs only beach bar) was a treat! We enjoyed hanging out there with him. There are top shelf options included such as crown royal, captain Morgan, grey goose etc. Rafael and Mariana took great care of us! If there is anything at all you need, don’t hesitate to ask your butler. Israel, the bellboy captain, is always prepared with a warm welcome and Kevin at the front desk is always a wonderful familiar face to see! Alberto, Sergio and Romeo are amazing golf cart drivers! They always get you where you need to go with a smile and a warm greeting! They have become our friends and we look forward to seeing them again soon! All of the butlers are excellent as well. From the moment you arrive you are treated like family. We requested building 67 so we could be close to the infinity pool and Helios restaurant. Very modern, marble bathroom etc but this room had a jetted soaking tub.
The room was very similar to the last one we had. We loved listening to the waves every night from our room and waking up to the sunrise every morning. This is quickly becoming our favorite resort! We went in October (you can read my review from then on here as well) and again in March and have already planned our third visit for this fall! We opted for a third story ocean view room this time (we had a private corner pool suite last time).
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